Questions answered.
Everything you need to know about the concentrate, our ingredients, subscriptions, and delivery.
We’re real people in New York City. Reach us any time:
Email Us →hello@chilledbrewnyc.com · we reply within one business day, usually faster.
A concentrate. Mix equal parts with milk, oat, almond, or plain water. Adjust to taste, stronger or lighter is always up to you.
Each 32oz bottle yields roughly 8 served cups when mixed 1:1. That's about $2.50 per cup at full retail, less on subscription.
No. Completely unsweetened. The depth comes from real organic ingredients, chicory, vanilla, cinnamon, cacao, not sugar.
A traditional New Orleans cold-brew companion. It deepens body and adds an earthy, slightly nutty richness without any caffeine.
Keep refrigerated at all times. An unopened bottle lasts 28 days. Once open, consume within 7 to 10 days for best flavor.
Choose your cadence (every 2, 4, or 6 weeks) and your bottle count. Skip, swap flavors, or cancel anytime, no commitment, no fees.
Yes. You choose which flavors and whether Regular or Decaf on every order. You can change your selection before each delivery.
Never. Cancel anytime, for any reason, with no penalty. We'd rather you come back than feel locked in.
It's our name for a subscription, a regular delivery of Chilled Brew, monthly, at 10% off. You choose the frequency, the flavors, and the quantity. Skip a month, swap a flavor, or cancel anytime from your account. No phone calls, no forms. Just cold brew, on schedule.
Two ways, both local. Free pickup from us in Brooklyn, or local delivery for $5 — free on orders over $60. Enter your address at checkout and it will tell you whether you're inside our delivery area. Nationwide shipping is coming; join our list at the bottom of the page to be first to know.
Local delivery is a flat $5, and free on orders over $60. Local pickup is always free.
We'll email you the pickup address and available times as soon as your order is ready. Pickup is free and usually ready the same or next day.
Yes. We use insulated liners and ice packs to ensure the concentrate stays cold from our kitchen to yours, even in summer.
Yes. Every ingredient we use is organic, alongside filtered water. New Orleans is just organic coffee and organic chicory root. The flavored blends add organic vanilla, cinnamon, cacao nibs or cocoa powder, nothing else. We won't use a non-organic ingredient, ever, not even as a trace.
Yes. All products are JSOR Certified Kosher, prepared and packaged under full kosher supervision.
Nothing's chilling in here yet.